RESOLVED: Assets for Sale publishes are not updating the remote sites

Update Mar 2nd: Having monitored the resolution to this problem for several days now, we are considering this matter resolved.

Update Feb 28th: The background job processing that was causing Assets For Sale publishes to hang has been resolved. This matter and all related tickets will be considered in a pending status until the fix can be tested in production. Please continue to provide any feedback via the main thread regarding this issue on our help desk forums.

We are continuing to troubleshoot the problem with Assets for Sale publishes not updating remote sites. If you have any input or feedback you feel will help us resolve this issue, please post it here.

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7 Comments

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    Admin

    We are testing whether manually clearing individual companies' cached Assets for Sale listings forces the updates. If you recently published a catalog do not see the updated results, please contact us via our chat support so we can test to see if your company's cache can be cleared to resolve your issue while we investigate the cause of this problem.

    Best regards,

    Stuart Bain
    Chief Technology Officer
    AuctionServices.com, Inc.
    www.auctionservices.com
    540-206-3311 x1006

  • 0
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    David Whitley

    Stuart please check this out on our rmebrealty.com site.  THANKS!

  • 0
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    Admin

    I just cleared the cache for that site. Take a look and let me know if that updated it.

  • 0
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    David Whitley

    That seemd to fix it but I have been getting the security bar popping up on both our sites today on some pages in IE8.  I will let you know if i see a pattern to it.

  • 0
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    Admin

    Please file a ticket if you continue to have problems with any sort of security warnings.

  • 0
    Avatar
    Admin

    The background job processing that was causing Assets For Sale publishes to hang has been resolved. This matter and all related tickets will be considered in a pending status until the fix can be tested in production. Please continue to provide any feedback via the main thread regarding this issue on our help desk forums.

    Best regards,

    Stuart Bain
    Chief Technology Officer
    AuctionServices.com, Inc.
    www.auctionservices.com
    540-206-3311 x1006

  • 0
    Avatar
    Admin

    Having monitored the resolution to this problem for several days now, we are considering this matter resolved.

    Best regards,

    Stuart Bain
    Chief Technology Officer
    AuctionServices.com, Inc.
    www.auctionservices.com
    540-206-3311 x1006

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