RESOLVED: Ignite Galleries Creating Multiple Copies

We are currently investigating the cause of a problem in Ignite where image gallery uploads are creating multiple copies of the uploaded images. Please feel free to monitor, subscribe to, and comment on this thread with any information you feel will help us resolve this matter.

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3 Comments

  • 0
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    Admin

    A reload of our thumbnail creation code seems to have corrected the problem with image uploads creating multiple copies of the uploaded images. We will continue to monitor and test this to ensure the problem is fully resolved.

    Best regards,

    Stuart Bain
    Chief Technology Officer
    AuctionServices.com, Inc.
    www.auctionservices.com
    540-206-3311 x1006

  • 0
    Avatar
    Admin

    After testing and monitoring successful image gallery uploads, we are placing this issue into a "pending" status. Please continue to provide any feedback you may have.

    Best regards,

    Stuart Bain
    Chief Technology Officer
    AuctionServices.com, Inc.
    www.auctionservices.com
    540-206-3311 x1006

  • 0
    Avatar
    Admin

    Having monitored this and found no errors in repeated tests, we are moving this matter to a resolved status now. Please open a new ticket if any problems occur.

    Best regards,

    Stuart Bain
    Chief Technology Officer
    AuctionServices.com, Inc.
    www.auctionservices.com
    540-206-3311 x1006

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